FAQs

Bite Insect Repellent

What is Bite Insect Repellent?

Bite is a plant-based insect repellent that provides effective, protection against mosquitoes, ticks, and other biting insects. It is formulated with Oil of Lemon Eucalyptus, as the primary active ingredient, making it a safe, effective plant-based solution for repelling insects.

Bite Insect Repellent is fully approved by Health Canada, the EPA and other global governing bodies. Bite Insect Repellent provides up to 6 hour protection against mosquitoes and up to 5 hours against ticks.

How does Bite Insect Repellent work?

Bite Insect Repellent works by creating a barrier on the skin that deters insects from landing or biting. The active ingredient, Oil of Lemon Eucalyptus, disrupts the insects' sense of smell, making it difficult for them to locate and target individuals wearing the repellent.

Is Bite Insect Repellent safe to use?

Yes, Bite Insect Repellent is safe to use for the entire family including; infants greater than 6 months and pregnant women, when used as directed.

It is made from plant-based ingredients and does not contain DEET or other harmful chemicals commonly found in traditional insect repellents.

How do I apply Bite Insect Repellent?

Hold the bottle about 15-20 cm (6-8 inches) away from exposed skin and spray evenly. Keep the bottle upright when spraying.

Avoid contact with eyes, mouth, and broken skin. For application on the face, spray into hands first, then gently apply. Reapply as needed for continued protection.

How long does Bite Insect Repellent last?

Bite Insect Repellent provides long-lasting protection against mosquitoes and ticks. The product was field tested to provide up to 6 hours of protection against mosquitoes and up to 5 hours against ticks.

It is recommended to reapply as needed, especially after swimming or heavy perspiration.

Is Bite Insect Repellent waterproof?

While Bite Insect Repellent is water-resistant, it may lose effectiveness after swimming or excessive sweating. For continued protection, it is advisable to reapply after prolonged water exposure to ensure full protection against insects.

What does Bite Insect Repellent smell and feel like?

Bite Insect Repellent has a cool, refreshing scent with hints of lemon and eucalyptus. Given its plant-based composition, the scent may vary slightly from one batch to another, adding a touch of natural unpredictability to each application!

Its non-greasy formula seamlessly absorbs into the skin, leaving behind no residue. Designed for convenience, our bottle dispenses a fine mist, ensuring effortless and even application with every use.

Is Bite Insect Repellent safe for sensitive skin?

Bite Insect Repellent is formulated to be gentle on the skin, making it suitable for individuals with sensitive skin. Our plant-based formula is carefully crafted to minimize irritation and potential allergic reactions, allowing users to enjoy effective insect protection without compromising skin health.

However, as with any skincare product, it's always advisable to perform a patch test on a small area of skin before full application, especially for those with hypersensitive skin or known allergies. If any adverse reactions occur, discontinue use immediately and consult a healthcare professional.

Can Bite Insect Repellent be used on pets?

Bite is Health Canada-approved for human use only. It has not been tested on animals and should not be used on pets.

At Bite, we believe that animal testing is inhumane and unnecessary, which is why our product is cruelty-free.

Is Bite Insect Repellent eco-friendly?

Yes! Our formula is free from harmful chemicals that can damage the environment, and we strive to use sustainable packaging whenever possible.

What other ingredients are in Bite Insect Repellent?

The active ingredient in Bite Insect Repellent is Oil of Lemon Eucalyptus, a plant-based and highly effective insect repellent.

The other ingredients are simple diluents—water and ethanol—which help evenly distribute the active ingredient for optimal protection.

Our formula is free from synthetic chemicals like DEET and artificial fragrances, making it a safer and more natural choice.

Bite Mineral Sunscreen

Is Bite Mineral Sunscreen safe for sensitive skin?

Yes. Our formula is fragrance-free, non-nano, and made with skin-soothing ingredients like aloe, jojoba esters, olive oil, and hyaluronic acid. All supporting ingredients are used at very low percentages to maintain stability, texture, and safety—making it gentle enough for daily use, even on sensitive skin.

Why do you use non-nano zinc oxide and titanium dioxide?

Non-nano mineral filters stay on the surface of the skin rather than absorbing into it. They provide broad-spectrum UVA/UVB protection while being safe for skin, reefs, and waterways. Non-nano minerals are considered the cleanest, most family-friendly SPF actives available.

Are there any ingredients I should be worried about?

No. All ingredients—preservatives, stabilizers, and natural emollients—are used at extremely low, regulatory-approved levels. Everything in the formula has a specific purpose: stability, hydration, smooth application, or antioxidant support. We avoid parabens, synthetic fragrance, PEGs, chemical filters, and silicones.

Why is benzyl alcohol in the formula?

Benzyl alcohol is a gentle, ECOCERT-approved preservative used at very low levels to keep the formula safe and stable. It is widely used in natural and sensitive-skin products and helps prevent contamination without harsh chemicals.

Why is salicylic acid included?

In this formula, salicylic acid is not used as an exfoliant. It appears at extremely low levels as a stabilizer and pH adjuster. The percentage is far below active treatment levels, making it safe for daily use and suitable for sensitive skin.

 Is the sunscreen safe for babies and children?

Yes—our non-nano mineral actives are the preferred sunscreen ingredients for babies and young children. Because a small amount of salicylic acid is present, we recommend spot-testing first for infants with very reactive skin and consulting your pediatrician if unsure.

 Does the formula leave a white cast?

We use non-nano minerals, which can leave a light cast on deeper tones. However, our blend of jojoba esters, olive oil, and lightweight emollients helps the sunscreen blend more easily and comfortably compared to traditional mineral formulas.

Does it layer well under Bite Insect Repellent?

Yes. Bite Mineral Sunscreen was formulated to have a neutral scent and smooth finish, making it ideal for layering under Bite Insect Repellent. Apply sunscreen first, wait 5–10 minutes, then apply repellent on top for optimal performance.

Is it reef-safe?

Yes—our mineral actives (non-nano zinc oxide and titanium dioxide) are considered reef-friendly and safe for marine ecosystems. Our formula contains no oxybenzone, octinoxate, or chemical UV filters.

Is your sunscreen clean and cruelty-free?

Absolutely. Bite Mineral Sunscreen is free from synthetic fragrance, parabens, PEGs, silicones, and animal testing. It’s formulated in line with clean beauty standards and made with safe, science-backed ingredients.

Shipping and Returns

What are the shipping costs?

We offer a flat rate shipping fee of $7 for orders under $45 across Canada.

For orders over $45, shipping is free.

Which areas do you ship to?

Currently, we only ship within Canada. We are looking to expand our shipping locations in the future.

How long does shipping take?

The estimated delivery time varies depending on your location within Canada. Generally, orders are delivered within 3-7 business days.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email, which you can use to track your shipment.

What is your return policy?

We have a policy of all sales being final.

However, we value customer satisfaction, so if you have any issues or concerns with your order, please contact us directly.

I received a damaged or incorrect item. What should I do?

In the rare event that you receive a damaged or incorrect item, please contact us as soon as possible.

We will work with you to resolve the issue promptly.